Mychal D. Kempt
President and CEO
Mychal D. Kempt currently serves as president and chief executive officer and is a member of the board of directors. As CEO, Mychal leads an executive leadership team focused on Bancsource’s vision to be recognized as the best multi vendor service provider in North America.
Before joining Bancsource, Mychal spent more than 21 years at Diebold, Inc. He most recently led the North America sales and services organization of more than 5,500 team members which included regional and national sales and services professionals as well the integrated services business . The services organization was built around a world class break fix services organization, implementation services, professional services and managed services. He also led the team that built a successful outsourcing business that drove more than $1 billion in total contract value the last three years.
Prior to that, he was Diebold’s vice president for US sales and services, client executive for the sales and services team supporting the world’s largest banks and general manager for the Pacific Region.
Born in Aloha, Oregon, Mychal graduated from Montana State University with a Bachelor of Science in sports management. He has earned continuing education certificates from Case Western Reserve University, the Indiana University Kelley School of Business, University of Michigan business school and Kent State University. An active volunteer, he has served as a cabinet member for United Way of Greater Stark County, in various roles in youth football organizations and supports the Arts, Young Life, Compassion International and Prisoners for Christ.
Kenneth J Laglenne
Chief Financial Officer
Kenneth J Laglenne currently serves as chief financial officer. In this role, he is responsible for leading all of finance and accounting. Ken works side by side with other key leaders throughout the company utilizing his experience and knowledge to execute profitable transactions, streamline work processes, and ensure that all business initiatives and objectives are in sync.
Before joining Bancsource in 2016, Ken spent 16 years at Zensar Technologies where he was responsible for $100M+ service and hi-tech group of companies, managing diverse global remote teams, off-shoring, multiple systems conversions, acquisitions, spinoffs and restructurings as well as all financial closings, cash management, budgets, forecasts, international taxes and audits. Ken started his career as an auditor with a top global CPA firm and transitioned to an Internal Audit Manager before entering corporate financial management.
Born in Philadelphia PA, Ken spent his adult life in Massachusetts. He graduated from Bentley University with a MBA with a finance concentration and a Bachelor of Science in Accounting. He earned and maintains his CPA in Massachusetts. Ken relocated his family to Springfield, MO from Hopkinton, Massachusetts.
Chief Information Officer
As the Chief Information Officer Tahnee Puckett is responsible for planning and coordinating information technology infrastructure, applications and support as well as information security and IT supplier relationships. Her team is an integral part of Bancsource as IT is instrumental in the strategic and tactical delivery of all services. Tahnee and her team have delivered key automated systems that give Bancsource an advantage in the financial services and retail technology segment.
Before joining Bancsource in 2006, Tahnee spent 5 years with McKesson as a database administrator and 3 years with AT & T as a software engineer. She has more than 20 years of IT experience and is a Certified Database Administrator and Certified ERP Master.
Tahnee holds a Bachelor of Science degree in Computer Information Systems from the University of Southwest Missouri State, where she graduated with honors. Tahnee is based in Springfield, MO and works out of the corporate office.
Senior Vice President of Sales
Rick Istnick has more than 20 years’ experience working for and with financial institutions. He began his career as a commercial lender with Dollar Bank FSB, based in Pittsburgh. After three years, he moved to Diebold, where he held various service, sales and sales management positions including working on strategic accounts the last half dozen years. After 16 years at Diebold Rick moved into digital security and banking with Avigilon and Digital Insight.
Rick earned a Bachelor’s Degree in Business Administration with a focus on finance from Kent State University. Rick is located in Canton, OH
National Services Director
Arden McGinnis currently serves as the senior vice president of services. In this role, he is responsible for the organization’s national service and installation business, which encompasses directing and managing service and installation across the U.S. while attaining corporate objectives for profitability, technical performance, and customer satisfaction.
Arden joined Bancsource in 2015 and has more than 35 years of financial services industry experience. The majority of his career spent at Diebold. He has held various Director level positions in the service operations function, including overseeing 550 associates and $100 million in revenue servicing 8,000 financial institution customers, 30,000 branches and 50,000 ATMs.
Arden graduated from the University of Findlay with a Masters of Business Administration and from Bowling Green State University with a Bachelor of Science in Technology. Arden served in the USAF as a NCO at Malmstrom AFB where he was a Electro-Mechanical Team Leader for the 341st Organizational Missile Maintenance Squadron in Montana.
Director Human Resources
Julie Bush currently serves as the director of human resources. Bringing a well rounded blend of experience and operational strengths, Julie is responsible for managing human resource initiatives across the organization – overseeing the human resources programs for more than 300 employees. She is a dedicated, self-driven professional with experience in all areas of human resources with high regards for confidentiality and integrity.
Before joining Bancsource, in 2016, Julie spent more than 10 years at ProEnergy Services as an HR generalist where she obtained her Professional in Human Resources certification. Julie is also a Society of Human Resources Management Certified Professional (SHRM-CP).
Julie earned a Bachelor of Science in Business Management from William Woods University and an Associate of Applied Science degree in Technology from Kansas State University of Salina. She served in the U.S. Army from 1988-1992. Julie relocated to Springfield from Kansas City and works out of the corporate office.