President and CEO
Bancsource President and CEO Mychal D. Kempt has more than two decades experience at the highest levels of the financial equipment and services industry including banking technology field services. He was named president and CEO of Bancsource in July 2015.
Kempt is responsible for developing and executing strategies to help drive sustainable double-digit revenue and EBITA growth for the company. His industry knowledge and experience in building best in class services organization and strategy make him highly qualified to lead Bancsource.
Before joining Bancsource, Kempt spent more than 21 years at Diebold, Inc. He most recently led the North America sales and services organization of more than 5,500 team members including regional, national and integrated sales professionals. The services organization was built around a world class break fix services organization, implementation services, professional services and managed services. He also led the team that built a successful outsourcing business that drove more than $1 billion in total contract value the last three years.
Prior to that, he was Diebold’s vice president for US sales and services, client executive for the sales and services team supporting one of the world’s largest banks and general manager for the Pacific Region.
Born in Aloha, Oregon, Kempt graduated from Montana State University with a Bachelor of Science in sports management. He has earned continuing education certificates from Case Western Reserve University, the Indiana University Kelley School of Business, University of Michigan business school and Kent State University. An active volunteer, he has served as a cabinet member for United Way of Greater Stark County, in various roles in youth football organizations and supports ArtsinStark, Young Life, Compassion International and Prisoners for Christ.
Senior Vice President of Sales
Rick Istnick has more than 20 years’ experience working for and with financial institutions. He began his career as a commercial lender with Dollar Bank FSB, based in Pittsburgh. After three years, he moved to Diebold, where he held various service, sales and sales management positions including working on strategic accounts the last half dozen years. After 16 years at Diebold Rick moved into digital security and banking with Avigilon and Digital Insight.
Rick earned a Bachelor’s Degree in Business Administration with a focus on finance from Kent State University.
Senior Vice President of Services
Mike Adams has more than 30 years of financial services industry experience. He has held various vice president level positions in the service operations function, including overseeing 1200 associates and $250 million in revenue servicing 8,000 financial institution customers, 30,000 branches and 50,000 ATMs.
Mike is certified in Motorola Six Sigma Green Belt and also holds certifications from the Kelley School of Business in organizational development and the University of Michigan in sales management strategies. He graduated from LaSalle University with a Bachelor’s Degree in Business Management. Mike lives in Elgin, Illinois, and works from our Addison, Illinois, office.
Chief Information Officer
Tahnee Puckett is responsible for planning and coordinating information technology infrastructure, applications and support as well as information security and IT supplier relationships. At Bancsource, IT is instrumental in the strategic and tactical delivery of all services. Tahnee has delivered key automated systems that give Bancsource an advantage in the financial services and retail technology segment.
She has 20 years’ IT experience, ranging from Certified Database Administrator to a Certified ERP Master. She holds a Bachelor of Science degree in Computer Information Systems from the University of Southwest Missouri State, where she graduated with honors.
Director of Human Resources
Julie Bush has more than 12 years’ experience in human resources in the power industry and military. She holds a Professional in Human Resources certification and is a Society of Human Resources Management Certified Professional (SHRM-CP). She earned a Bachelor of Science in Business Management from William Woods University and an Associate of Applied Science degree in Technology from Kansas State University of Salina. Julie works out of the corporate office in Springfield, Missouri.